This listing was updated more than 3 months ago. It might contain outdated information.
Customer Support Representative
Mobile Oklahoma City PO BOX 8421
7 months
Ad ID:ADOIST-4837235
Category:Services
Subcategory:Other services
Description
Mommy Jobs Online (mommyjobsonline.com) is now seeking Customer Support Representatives. As a member of our Trade Compliance Customer Support team you will be working in a dynamic environment providing Level 1 Support for our Denied Party Screening products. This position may be working occasionally on evening support as requested by the manager.
Responsibilities Utilize ticketing application (Fresh Service) to create and maintain incident information. Handling customer support triage activities independently. Follow and develop procedural and diagnostic documentation. Answer and dispatch incoming support inquiries on a first-level basis to maintain proper service levels. Support data team with data compiling and quality checks and other data related items. Updating CRM and various distribution lists.
Qualifications Strong ability to troubleshoot problems quickly to determine and resolve the root cause utilizing various techniques. Team oriented, with the ability to work independently. Ability to multi-task and prioritize open tasks. Must be quick and detail oriented with strong organizational skills. Must work well under pressure to meet the time sensitive demands of our customers. Service oriented and solution driven. Proficiency with computer and spreadsheet software programs, including Microsoft Office suite products. Proficient in Microsoft Excel: sort and filter, formula creation. Prior experience of working from home is a plus.
Offer
We offer a flexible and casual work environment, as well as mentorship and on-the-job training to support your personal growth. You will have an opportunity to contribute new ideas and we welcome your fresh perspective.
Pay: $14.00 per hr.
To Become An Agent
*Please apply and register at mommyjobsonline.com. Please click on Join Now and select the Customer Service Job Bank Registry to get connected with this client and to begin their hiring pre-screening process.
Reference agent id code MJOLROXANNA when you register online.
Mommy Jobs Online is accepting pre-screening interviews, so please call 1-405-418-6160 and ask for Kimberly.
Jobseeker Live Chat - https://tawk.to/chat/5bd13d86476c2f239ff5dd42/default
If you have further questions please contact us at 1 (405) 418 - 6160.
The AT&T Store in Mobile, AL is offering the latest and best deals for customers. With the latest technology and services available, customers can enjoy the highest quality products and services at an affordable price. Visit the AT&T Store in...
Looking for a trustworthy, reliable DISH Network TV provider in Mobile? Look no further than DISH Network! With over 20+ years of experience, DISH Network offers outstanding service and support. Plus, with our unbeatable selection of channels and pac...
CenturyLink Mobile, AL now offers packages including the Internet, Cable TV, Landline Home Phone, Voice, and Mobile capabilities. Choose exactly what you need and avoid paying extra. CenturyLink Internet Providers offers the best internet connectivit...
Looking for unique Christmas decorations? Girl Be Brave Shop is the world's #1 Christmas store! Shop now for the best bargains on holiday decorations, home decor and more. Free shipping on all USA orders....